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Refund Policy

Refund Policy

This Refund & Cancellation Policy applies to the website https://cliffmovies.online (“Website”), owned and operated by CLIFF DIGITAL (“we”, “our”, “us”).

Please read this policy carefully before purchasing any subscription or digital service available through Cliff Movies.


1. Digital Services

Cliff Movies is a digital entertainment platform that provides access to movies, web series, music videos, trailers and other digital content through subscription-based services.

Before purchasing any subscription, users are advised to review the available plans, pricing and features. If you have any questions regarding a subscription, please contact us before completing your purchase.


2. Subscription Cancellation

Users may discontinue using the Platform at any time.

If your subscription includes automatic renewal, you may cancel future renewals before the next billing cycle. Cancellation will prevent future charges but will not affect access already granted for the current subscription period.

If your subscription does not renew automatically, it will simply expire at the end of the purchased plan.


3. Refund Policy

All subscription fees paid for digital content and services on Cliff Movies are final and non-refundable once the subscription has been successfully activated.

Since users receive immediate access to digital content upon activation, refunds cannot be provided after activation except where required under applicable law.


4. Exceptions

Refund requests may be considered only in the following circumstances:

  • Duplicate payment for the same subscription.
  • Payment was successfully deducted but the subscription was not activated due to a technical issue.
  • Incorrect billing caused by a technical error on our Platform.

If a refund request is approved after verification, the refund will be processed to the original payment method within 7 business days, subject to banking and payment gateway processing timelines.


5. Failed or Pending Transactions

If a payment transaction fails and no subscription is activated, any amount debited will generally be reversed automatically by your bank or payment service provider according to their policies.

If the amount is not reversed within the expected timeframe, please contact your bank first. You may also contact our support team for assistance.


6. Chargebacks

If you believe there is an error in your billing, please contact our support team before initiating a chargeback or payment dispute with your bank or payment provider.

In the event of an unauthorized or invalid chargeback, CLIFF DIGITAL reserves the right to temporarily suspend the associated subscription or account while the matter is investigated.


7. Contact Us

For any questions regarding refunds, cancellations or billing issues, please contact us:

CLIFF DIGITAL

Website: https://cliffmovies.online

Email: support@cliffmovies.online (replace with your actual support email if different)

Location: Mumbai, Maharashtra – 400053, India

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